About Us

Our Service

Xuanshi as a large machinery manufacturing company, main production and export mining equipment(Our Service), the company has the world advanced crushing, grinding and milling technology.

Since the establishment, Shanghai XSM Machinery Co., Ltd. has regarded " All is for clients" as its service goal and has provided high-quality, high-taste

Since the establishment, Shanghai XSM Machinery Co., Ltd. has regarded " All is for clients" as its service goal and has provided high-quality, high-taste, high-efficient and all-around-way service for its clients. Our considerate service, accurate manufacture and reasonable price will satisfy you to the best. Service concept: All is for the clients and provide clients with high added value products .


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Service orientation:

Regard realization of choice service promise as the destination; implement the concept of high-quality, high-taste, high-efficiency and all-around-way service in the process from the design, manufacturing, management to the sale of products.

Service promise: from the design, we will do every step carefully to satisfy clients to the best.

1.Pre-sale services:
Act as a good adviser and assistant of clients; enable them to get rich and generous returns on their investments;
(1) Select equipment model;
(2) Design and manufacture products according to clients' special requirement;
(3) Train technical personnel for clients.

2.Services during the sale:
Respect clients; devote ourselves to improving the total value of clients.
(1)Pre-check and accept products ahead of delivery;
(2)help clients to draft solving plans.

3. After-sale services:
Provide considerate services to minimize clients' worries.
(1) Assist clients to prepare for the first construction scheme;
(2) Install and debug the equipment;
(3) Train the first-line operators on site;
(4) Examine the equipment regularly;
(5)Take initiative to eliminate the troubles rapidly at site;
(6) Distribute the guarantee fittings door-to-door;
(7)provide perfect service;
(8)Provide technical exchanging;
(9)Provide maintenance for big items.

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